Overview

For the Spring 2015 semester, USC has entered into a test program with Uber to supplement the Campus Cruiser program in the University Park neighborhood on Thursday through Sunday nights, from 8 pm until midnight *, whenever wait periods for a Campus Cruiser exceed 15 minutes. This is designed to supplement the popular Campus Cruiser service and help reduce wait times for transportation during these peak periods.

* The Uber availability hours may be occasionally adjusted to accommodate a USC special event. USC Transportation will notify campus community of designated special events via email.

How It Works

On Thursday – Sunday between 8:00 PM and midnight, if you call Campus Cruiser and the wait time exceeds 15 minutes, the dispatcher will invite you to request a free Uber ride via the USC button on the Uber app. During these hours, rides that stay entirely within Campus Cruiser boundaries will be paid for automatically by USC, but only if requested via the USC button.

UBER_USCButton

 

NEW UBER USERS: Sign up online at uber.com/GO/USC2015 and download the Uber app on your phone. You will then be able to see the USC button at the bottom of your Uber app when on campus.

EXISTING UBER USERS: Enter the promo code USC2015 into the Promotions section of your Uber app. This will unlock the USC button on your Uber app.

More Important Details

  • The USC button will ONLY be available Thursday – Sunday between 8:00 PM and 12:00 AM when you are within the Campus Cruiser boundaries.
  • Campus Cruiser will still run during these times and Uber should only be used when the wait for Campus Cruiser is over 15 minutes. Please use appropriately.
  • Rides requested via the USC button must remain within the Campus Cruiser boundaries. Rides that either begin or end OUTSIDE of the Campus Cruiser boundaries will NOT be paid for by USC.
  • You must request your ride from the USC button in the Uber app in order for USC to cover the cost of the ride.
  • Reminder, A USC ID is required to access campus after 8PM. Uber drivers will only be able to access campus to drop off students. Uber drivers will not be allowed to enter campus to pick up riders. Please meet your Uber driver at Entrance 3, located at McCarthy Way/Figueroa St., Entrance 4 at Royal St./Jefferson Ave , Entrance 6 at Downey Way/Vermont Ave., or at the bus turn out at Jefferson/Trousdale, just east of Hoover Street.

Get the Uber App

app-store-button google-play-button

Also available for Windows Phone from here.

Frequently Asked Questions

Q. Why are you using Uber?
A. This is a test program, effective through May, to help meet the high demand for transportation near campus on weekend nights. Campus Cruiser has been very successful, but at peak times some students end up waiting for longer than we feel is acceptable or convenient.

Q: When can I use Uber?
A: Uber service will be available to USC students, faculty and staff Thursday through Sunday nights, from 8 pm to midnight, when USC Campus Cruiser wait times exceed 15 minutes.

Q: Where can I go with Uber?
A: All Uber rides must start and end within the Campus Cruiser boundaries, generally referred to as the University Park neighborhood..

Q: How do I get USC to pay for my Uber ride?
A: When you request your ride from the USC button in the Uber app, USC automatically covers the cost of the ride. Your ride must remain within the Campus Cruiser boundaries.

Q: I forgot to use the USC button. How do I get reimbursed for my Uber ride? It was during the service hours and inside the boundaries.
A: In order for USC to cover the cost, you must initiate your Uber ride request using the USC button in the Uber app. USC will not provide reimbursements for rides that do not meet these requirements.

Q: I don’t see the USC button in my Uber app. What’s up?
A: The USC button will only be visible on Thursday, Friday, Saturday and Sunday nights from 8:00 pm to midnight. If you still don’t see it during those time periods, you probably need to enter the USC2015 promo code in the Promotions section of the Uber app.

Q: I don’t have an iPhone, Android or Windows smartphone. How do I use Uber?
A: Currently, the only way to schedule a USC paid Uber ride is through the app. If you do not have a compatible smartphone, you can still use Campus Cruiser.

Q: Can I use Uber on campus?
A: Since a USC ID is required to access campus after 8PM, Uber drivers will only be able to access campus to drop off students. Uber drivers will not be allowed to enter campus to perform a pick-up, except at designated gates. Campus Cruisers will continue to have full access to the University Park Campus and can pick up and drop off anywhere on campus.

Q: If I’m on campus, how do I use Uber?
A: You can use one of the designated gates to start your Uber ride. You can begin your Uber ride at Entrance 3 (McCarthy Way/Figueroa St.), Entrance 4 (Royal St./Jefferson Ave), Entrance 6 (Downey Way/Vermont Ave.), or at the bus turn out at Jefferson/Trousdale, just east of Hoover Street. Campus Cruisers will continue to have full access to the University Park Campus and can pick up and drop off anywhere on campus.

Q: I live at The Lorenzo. Can I use Uber to get to or from campus?
A: Yes, if the wait for a Campus Cruiser is more than 15 minutes. The Lorenzo is within the Campus Cruiser boundaries.

Q: Can I take Uber to LA Live or the Staples Center?
A: No, rides must start and end within the Campus Cruiser boundaries. But starting January 23, you will be able to take a USC shuttle to LA Live from 6:30 p.m. to 2 a.m. on Friday and Saturday nights. Check USC bus schedules for more information.

Q: Can I take Uber home from downtown?
A: No, rides must start and end within the Campus Cruiser boundaries.

Q: Can I take Uber to the grocery store?
A: Yes, if the wait for a Campus Cruiser is more than 15 minutes and the grocery store is within the Campus Cruiser boundaries. There are several grocery stores within the Campus Cruiser boundaries.